Sophisticated technology delivers a consumer trust benefit
Self-sovereign identity – it’s the future of trust Credit unions want to deliver practical solutions to problems members face as they go about their daily financial activities. But where do you start? Trust is the foundation of financial relationships The financial services industry relies on strong mutual trust between institutions and consumers. When an improper activity or ethical lapse violates the trust, the [...]
Four Credit Unions Simplify the Member Authentication Process with CULedger’s MemberPass™
MemberPass™, the easy and contactless identity solution application, has been deployed to four different credit unions across the United States. In the current climate, it is vital for credit union members to verify their identity in a safe way. The application allows members to be in complete control of their personal information and how it is shared, ultimately instilling trust in digital interactions. Each of the credit unions [...]
Four Credit Unions Simplify the Member Authentication Process with CULedger’s MemberPass™
MemberPass™, the easy and contactless identity solution application, has been deployed to four different credit unions across the United States. In the current climate, it is vital for credit union members to verify their identity in a safe way. The application allows members to be in complete control of their personal information and how it is shared, ultimately instilling trust in digital interactions. Each of the credit unions [...]
Would you rather control your digital ID, or have it stored in someone else’s silo?
It’s an easy choice, isn’t it? Siloed identity: the old way We know the siloed approach all too well. Every organization has unique authentication routines, primarily a series of usernames and passwords that always seem to expire at the worst times. Most of us wind up trying to manage dozens or hundreds of these username/password combinations We understand the headaches. If your credit union [...]
Desert Financial Credit Union Streamlines the Member Authentication Process in the Contact Center with MemberPass™
MemberPass provides contactless, self-sovereign control over personal information to ease the authentication process for members DENVER–(BUSINESS WIRE)–MemberPass™, the flagship contactless identity solution powered by credit union service organization (CUSO) CULedger, has officially been deployed in Desert Financial Credit Union to provide a contactless, secure method for authenticating member identity in all of their contact centers. MemberPass, which allows credit unions to automate the authentication process quickly and securely, [...]
Desert Financial Credit Union Streamlines the Member Authentication Process in the Contact Center with MemberPass™
MemberPass provides contactless, self-sovereign control over personal information to ease the authentication process for members DENVER--(BUSINESS WIRE)--MemberPass™, the flagship contactless identity solution powered by credit union service organization (CUSO) CULedger, has officially been deployed in Desert Financial Credit Union to provide a contactless, secure method for authenticating member identity in all of their contact centers. MemberPass, which allows credit unions to automate the authentication process quickly [...]
A Peek Into The Future Of How We Confirm Identity
Hint: it’s different and it’s decentralized. Thanks to increased fraud risk, it now takes more steps to accomplish personal financial tasks Even basic tasks usually require multiple touch-points and identity confirmations to complete a certain action. The multiple authentication steps are in place thanks to the steady increase in cyber-crimes. These high-tech frauds take assets from credit unions and deliver a big reputational hit to their public image. [...]
There May Be At Least One Good COVID-19-Driven Change: Greater Reliance On Secure Digital Identification
Privacy technology has direct applicability to financial services COVID-19’s steady spread across the United States has fueled drastic changes across almost all facets of everyday life. Not least of these is how members interact with their credit union. Institutions everywhere have either severely curtailed branch access or eliminated it entirely. This means members have to use different access options when they want to open [...]
The Only Digital Identity App Your Members Need: MemberPass
We’re proud to take a giant step closer to enabling credit union members to own their digital identity information Today, the MemberPass™ app is available for free download in both the Apple App Store and the Google Play Store. The MemberPass™ app gives your members access what they want most: control of their own information. The app operates on a self-sovereign identity model. This [...]
CULedger’s John Ainsworth Addresses the Advent of Digital ID Privacy Tech During the Pandemic…
With branches requiring masks to be worn (how ironic is that?), call centers being dealing with fraudsters, and nobody wanting to touch a driver’s license, how do we know who a member really is in today’s new normal? Many credit unions have adopted workarounds to address this identity issue, but there are a few caveats that keep them from being completely ideal. One solution that seems to have [...]