MemberPass® is the hassle-free way to control and prove your identity quickly and easily while protecting your personal information.
MemberPass® is Secure
Using MemberPass®, you are in complete control of your data and how it is shared. You choose the information you want to provide, and control where you share it. Because living a connected life shouldn’t mean giving up your privacy.
Solving the credit union industry’s biggest problems
Reducing member friction and injecting trust in digital interactions
Want to Learn more about MemberPass®?
Check out MemberPass.com for all of the information made especially for credit unions, members and developers! You will also be able to follow the latest updates, webinars and releases for MemberPass®!
What are Credit Unions Saying About Bonifii & MemberPass®?
“Our members are already embracing this new method of authentication and sharing their excitement with our team. We’ve been told that the enrollment process is simple and quick, and that they feel more secure when calling into the call center. We are ecstatic to eliminate friction historically associated authentication in a way that keeps both the member experience and data security at the forefront of the interaction.”
Gordon Howe, President and CEO of UNIFY Financial Credit Union
“It’s very key for an individual to own their own identity. The challenge is some of the areas that are the most sensitive where we would use usernames and passwords, we create are the ones where you’ve duplicated the password elsewhere. If you can have a MemberPass® and then give the rights to entities to engage with, it’s really going to work better in our digital society going forward.”
Ron Amstutz, EVP of Desert Financial CU
“4Front is always looking for ways to leverage technology to improve the member experience and make their lives easier. MemberPass is a great solution that allows us to improve member security while also reducing the time to authenticate across all of our member-facing channels. Member adoption has been great and the membership has appreciated this new state-of-the-art authentication option. They enjoy the speed and the ability to quickly move beyond authentication into having their needs met.”
Zach Eychaner, SVP/Remote Services & Technology, 4Front CU
At Achieva Credit Union we’re always striving to increase member security and streamline processes to enhance the member experience. MemberPass allows our call center to provide a simplified, safe and secure identification method that also saves time, allowing our team to more quickly provide service. It’s a win-win scenario for our members and our staff and we’re thrilled to be able to offer this new feature.
Sue Behring, VP of Member Service Center, Achieva CU
Members want an exceptional digital banking experience, and MemberPass plays a role in ensuring that experience is secure for both our Credit Union and our members.
Our “Life matters” commitment means that we are always striving to improve members’ lives. MemberPass helps us do that.
Karl Yoneshige, President and CEO, HawaiiUSA FCU
MemberPass helps us take every precaution available to protect our member’s personal information and also respect their busy lifestyle. Using the unique and secure MemberPass digital identifier, people have peace of mind knowing they’re communicating with our staff over the phone, and they no longer have to share any confidential information such as passwords or social security numbers. With a quick confirmation message through their mobile device on file, members can move on with their transaction worry-free. Partnering with MemberPass has been a win for everyone involved because our staff can identify and verify members quicker than ever, and that makes all interactions more efficient.
Mike Lantrip, President and CEO, SIU CU
In today’s day and age, members expect their accounts to be as secure as possible. MemberPass is providing our members an added layer of security for accessing their accounts when they reach out to us for assistance. Our members appreciate knowing we have their backs when it comes to protecting their accounts.
Jim Lavery, VP of Contact Center Operations at Desert Financial CU